Shipping policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days

Delivery times are estimates and may vary due to unforeseen circumstances.

Shipping Charges

Free Shipping on eligible orders (if applicable).
Shipping charges (if any) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Courier service issues
High order volumes

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery (or expected delivery date). We will assist you in resolving the issue as quickly as possible.